E-Commerce Design & Development
About This Project
Lord Chambray is a dynamic and young craft beer brewery based in the beautiful Gozo. They were the first craft brewery that focuses on the domestic market. Over the years their superior quality ingredients, local ascetic and unique characterful beers stand out with a particular niche.
As COVID cases increase and restrictions got tighter and tighter, Lord Chmabray had a difficult time communicating and selling to their niche market, just like many in the same industry.
The team of Lord Chambray contacted us to help them, close the gap to easily communicate with their niche, build a community and stand stronger during and after COVID.
After our consultation with Lord Chambray's marketing team, we had a better understanding of their struggles and the objectives they've set for their new e-commerce website.
We've compiled an internal research, to better understand their target audience, the new users of the e-commerce website, and the consumer behaviour within their niche.
A passion for every marketing project we’ve undertaken from start-ups business all the way to industry leaders. We shape your business with years of marketing knowledge, experience, and expertise. Allow example to follow through your business.
Lord Chambray's e-commerce website is filled with features, designed specifically to enhance the user experience, conversion rate and service offered to users.
We've installed an easy to use live chat, with various features including online and offline status, inbuilt forms for easier communication, automated messaging to engage users with the live chat according to their position on the site and more.
With every form on the website, the user can subscribe to the Lord Chambray's mailing list. We use the emails gathered to automatically send emails for abandoned carts/checkout, product updates, new events and much more.
With an easy and straight forward checkout process we are able to reduce checkout abandonment, and increase sales conversions. With the checkout we've also connected a generic card payment gateway to accept cars like Visa, Mastercard, American Express and also PayPal.
Brewery Tour Booking
On the site we've also featured a dedicated section for the brewery tour offered, with all the relevant information needed and an easy to use booking form, where users can select the date of tour, time and amount of attendees amongst other basic contact information.